Privacy policy

In face of the development of new tools in communication, it is necessary to pay particular attention to protection for private life. That is why, we are committed to respect the confidentiality of personal information that we collect.

Collection of personal information

We collect the following information:

  • Name
  • First name
  • Mailing address
  • Postal code
  • E-mail address
  • Phone number / fax
  • Credit card number
  • Gender / Sex
  • Occupation

The personal information that we collect are done so via forms and thanks to the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to put together information about you.

Forms and interactivity:

Your personal information is collected via forms, namely:

  • Registration form to the website
  • Order form
  • Opinion poll
  • Competition

We use the information thus obtained for the following purposes:

  • Order status
  • Informations / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected via interactivity that can be established between you and our website as follows:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information thus obtained for the following purposes:

  • Correspondence
  • Information or promotional offers

Cookies and log file

We collect certain information via log file and cookies. Namely the following information:

  • IP address
  • Operating system
  • Pages visited and requests


The recourse to such files allows us:

  • Service improvement and personalized welcome
  • Personalized user profile
  • Order status
  • Statistics

Sharing of personal information

We are committed not to sell personal information collected. However, we reserve the right to share this information with third party companies, for the following uses:

  • Consumption profile
  • Partnership
  • Publicity

If you do not wish your information to be shared with third parties, you may oppose at the time of collection or at any time afterwards, as mentioned in the next section.

Right of opposition and withdrawal

We commit to offer you the right of opposition and withdrawal with respect to your personal information.
The right of opposition means that internet users have the possibility to refuse to have their personal information used for certain purposes as outlined during collection.

The right of withdrawal is understood as the possibility offered to internet users to demand that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us by:
E-mail :

Phone : (514) 788-6444

Mail: Infotelecom, 615, Rene-Levesque W, Office 820, Montreal, (Quebec) H3B 1P5
On the website :

Access rights

We commit ourselves to recognizing an access right and of correction to the people concerned eager to consult, modify, even erase information about themselves.
To exercise these rights, you can contact us by:
E-mail :

Phone : (514) 788-6444

Mail: Infotelecom, 615, Rene-Levesque W, Office 820, Montreal, (Quebec) H3B 1P5
On the website ::


The personal information is maintained in a secure environment. People working for us are obliged to respect the confidentiality of your information.
To ensure the security of your personal information, we have established the following measure:

  • SSL Protocol (Secure Sockets Layer)
  • Access management – authorized person
  • Access management – person concerned
  • Network monitoring software
  • Data backup
  • User name / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, because no one mechanism is able to provide absolute security, there are always certain risks associated with the transmission of personal information via the Internet.


We are committed to comply with the laws set out in:
Province of Quebec

Report du Télécom 2020 | Report of Télécom 2020

Face à la propagation du Covid-19 et désireux d’organiser un événement sécuritaire pour l’ensemble des participants et partenaires, Infotélécom et Kinessor souhaitent informer sa clientèle et ses visiteurs de la décision de reporter l’événement prévu les 22 et 23 avril aux lundi et mardi 21 et 22 septembre 2020. 
N.B. : les deux journées ont été inversées suite au report de l'événement en raison d'une contrainte de salles.

In the face of Covid-19 propagation and eager to organise a security event for all participants and partners, Infotélécom and Kinessor would like to inform his customers and visitors of the following decision to report the event scheduled on April 22 and 23 to September 21 and 22, 2020.

Lire le communiqué complet | Read the press release