Introduction
In face of the development of new tools in communication, it is necessary to pay particular attention to protection for private life. That is why, we are committed to respect the confidentiality of personal information that we collect.
Collection of personal information
We collect the following information:
- Name
- First name
- Mailing address
- Postal code
- E-mail address
- Phone number / fax
- Credit card number
- Gender / Sex
- Occupation
The personal information that we collect are done so via forms and thanks to the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to put together information about you.
Forms and interactivity:
Your personal information is collected via forms, namely:
- Registration form to the website
- Order form
- Opinion poll
- Competition
We use the information thus obtained for the following purposes:
- Order status
- Informations / Promotional offers
- Statistics
- Contact
- Website management (presentation, organization)
Your information is also collected via interactivity that can be established between you and our website as follows:
- Statistics
- Contact
- Website management (presentation, organization)
We use the information thus obtained for the following purposes:
- Correspondence
- Information or promotional offers
Cookies and log file
We collect certain information via log file and cookies. Namely the following information:
- IP address
- Operating system
- Pages visited and requests
The recourse to such files allows us:
- Service improvement and personalized welcome
- Personalized user profile
- Order status
- Statistics
Sharing of personal information
We are committed not to sell personal information collected. However, we reserve the right to share this information with third party companies, for the following uses:
- Consumption profile
- Partnership
- Publicity
If you do not wish your information to be shared with third parties, you may oppose at the time of collection or at any time afterwards, as mentioned in the next section.
Right of opposition and withdrawal
We commit to offer you the right of opposition and withdrawal with respect to your personal information.
The right of opposition means that internet users have the possibility to refuse to have their personal information used for certain purposes as outlined during collection.
The right of withdrawal is understood as the possibility offered to internet users to demand that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can contact us by:
E-mail : info@infotelecom.ca
Phone : (514) 788-6444
Mail: Infotelecom, 615, Rene-Levesque W, Office 820, Montreal, (Quebec) H3B 1P5
On the website : www.infotelecom.ca
Access rights
We commit ourselves to recognizing an access right and of correction to the people concerned eager to consult, modify, even erase information about themselves.
To exercise these rights, you can contact us by:
E-mail : info@infotelecom.ca
Phone : (514) 788-6444
Mail: Infotelecom, 615, Rene-Levesque W, Office 820, Montreal, (Quebec) H3B 1P5
On the website :: www.infotelecom.ca
Security
The personal information is maintained in a secure environment. People working for us are obliged to respect the confidentiality of your information.
To ensure the security of your personal information, we have established the following measure:
- SSL Protocol (Secure Sockets Layer)
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Data backup
- User name / password
- Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, because no one mechanism is able to provide absolute security, there are always certain risks associated with the transmission of personal information via the Internet.
Legislation
We are committed to comply with the laws set out in:
Province of Quebec
